Cloud Blvd Privacy Policy

 

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

Legal

Listed prices on our website are accurate to the best of our knowledge. However, in the unlikely event of an incorrectly priced item, we reserve the the right to correct and/or change the price of the item.

After an order is placed, an email will be sent confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to reasons including but not limited to, an inability to authorise a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by Cloud Blvd. In addition, Cloud Blvd reserves the right to decline or cancel any such orders. If a cancelled purchase has already been charged to the customer’s credit card, Cloud Blvd will issue a credit to the account in the same amount within 7-10 business days. Cloud Blvd reserves the right to modify the information on this site and the services and products described therein anytime without notice.

Where Cloud Blvd allows you to email products to another person: you warrant that the person to whom the email is addressed has consented to the email being sent; and indemnify Cloud Blvd, its servants and agents against all actions, claims and demands (including the cost of defending or setting any actions, claims and demands) arising out of or in respect of sending any email or any contravention of the SPAM Act 2003.

Competitions & Giveaways

Defined Term Meaning
 Eligibility

The Cloud Blvd Giveaway is open to residents of Australia aged 18 years and older, excluding employees of Cloud Blvd and their immediate families.

By entering the Competition, participants agree to comply with and be bound by these terms and conditions.

Claim Procedure

Within one (1) day of the date on which the announcement of the Winner is made, the Winner must send a private message to the @cloudblvd Instagram account providing their full name, postal address, contact phone number, email address and any further information reasonable requested by the Organiser in order to deliver the prize to the Winner.

Redraw Procedure

If the Winning participant fails to undertake the Claim Procedure as required, Cloud Blvd may disqualify that person from the Giveaway and redraw a replacement Winning Participant of the Giveaway.

Any further draw required to take place to select a Replacement Winning Participant will take place within 24 hours of the Winning participant to undertake the Claim Procedure during the timeframe required.
General Terms

Cloud Blvd reserves the right to modify, suspend, or terminate the Competition at any time without notice.

Cloud Blvd is not responsible for lost, late, incomplete or misdirected entries.

By participating, entrants agree to release and hold harmless Cloud Blvd from any and all liability for any injuries, loss, or damage of any kind arising from or in connect with the Competition.


By entering, you acknowledge that this giveaway is not sponsored, administered or associated with Instagram and/or its related bodies corporate in any way.


By entering, you confirm you are 18+ years of age, agree to Instagram’s terms of use & release Instagram of any responsibility.

Promoter

Cloud Blvd Trading Pty Ltd

ACN 667 509 435

Platform Meta, Tiktok

 

Liability

    1. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its officers, employees, contractors and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including, but not limited to, loss of or damage to property, loss of opportunity or loss of profits); whether direct, indirect, special or consequential, arising in any way out of, or related to, the Competition or the Prize.
  1. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including, but not limited to, loss or damage to property, loss of opportunity or loss of profit); whether direct, indirect, special or consequential, arising in any way out of:
    1. any technical failure or related issues (whether or not under the Promoter’s control); 
    2. any entry that is received after the Competition Period;
    3. any claim of the Prize outside of the claim procedure requirements;
    4. any failure on the part of the Winner to provide any identity evidence or other information or documentation reasonably requested by the Promoter;
    5. unavailability or inaccessibility of the Instagram Account, either Website and / or the Entry Form during the Competition Period;
    6. electronic or human error;
    7. an entrant failing to provide accurate information at the time of entry or when claiming the Prize;
    8. any entry or claim of the Prizes that is not received by the Promoter as required for any reason beyond the reasonable control of the Promoter; 
    9. taking of and use of any of the Prize;
    10. any theft, unauthorised access or third party interference in the Competition; 
    11. any damage to the Prize after it has been provided to the Winner; or
    12. any tax liability incurred by the Winner. 

General

  1. The decisions of the Promoter in relation to the Competition are final, and no correspondence will be entered into. 
  2. You are responsible for any costs associated with accessing the Instagram Account and the Entry Form via your internet service provider and any purchase of goods made by you from the Promoter.
  3. The Prize and participation in the Competition generally may be subject to additional terms and conditions imposed by third parties. The Promoter does not accept any responsibility and is not liable for any additional terms and conditions imposed on the taking of the Prize or the participation in the Competition. 
  4. By entering the Competition, you expressly acknowledge that the Competition is in no way sponsored, endorsed or administered by, or associated with Meta.
  5. In participating in the Competition, you are providing your information to the Promoter. To the extent permitted by law, you release Meta from any and all liability in relation to the Competition.
  6. The Competition may be promoted through third party websites and various social media platforms, including, but not limited to, the Platforms. You must comply with the terms for those third party websites and social media platforms when using them to participate in the Competition. The Promoter is not responsible for any privacy practices adopted by any third party websites or social media platforms.
  7. If any term, provision or condition of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the rest of these Terms and Conditions shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
  8. The promoter takes no responsibility in organising, booking or assisting with flight purchase and/or transport in accessing the prize. 
  9. Failure by the Promoter to enforce any of its rights in relation not the Competition at any time does not constitute a waiver of those rights.
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